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Standard Warranty/Support
I offer 1 year support on labor for all parts. The warranty on
parts is up to the manufacturer. Manufacturers usually give a
minimum of 1 year. RAM (memory) is usually lifetime, Hard Drives,
motherboards (mainboards) are usually 3 to 5 years.
Virus/spyware Removal Warranty/Support
I can't offer a warranty on this type of work because I can't
prevent the customer from downloading a virus after the computer is
clean. In most cases I'll give a week warranty, this is on a case by
case basis.
I also offer phone support for a limited time after my service. Many
times I have to make major changes to file locations or the way
things look, especially when I have to replace a hard drive or where
I need to re-install windows. I will be happy to help you until you
are comfortable with your computer.
If you have any concerns about my warranty, please feel free to call
me and discuss this. This page is my warranty claim but if you want
a copy on paper please request this when picking up your computer.
Warranty is subject to change. Please check back
to see changes (I had to place this disclaimer here to protect
myself but I really doubt it will change, most likely I will be
adding to it, not changing it). |
